Nowadays, emotional intelligence in the workplace is a topic at the forefront of effective management and leadership. It is at the heart of how some managers are able to get...
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Hiring well is a tough gig. Let’s face it, even the best make mistakes. It’s challenging and time consuming. But finally it’s over and the new person starts. But what happens when you realise that you have made a mistake and hired a dud? How long should you take to…
Staff engagement is the starting point of productivity; a perennial SME business owner complaint. Many of the business owners I speak to expect productivity to happen either by edict or by magic – as if it’s got little or nothing to do with them. Well here’s a news flash: if…